Return & Exchange Policy
Our utmost goal is to attain excellence in tailoring and intricacy for all our clothing items. We maintain a close collaboration with our delivery associates to guarantee the prompt receipt of your selections. If you encounter any issues with the attire you receive, kindly follow the guidelines outlined in our policy below:
Refunds are not provided; however, your product can be exchanged or converted into store credit under the following conditions:
- If you receive an incorrect outfit that does not match the item specified in your confirmation email.
- If the outfit you purchased has a manufacturing defect upon delivery.
- If the outfit does not fit properly, in which case a size exchange is available, limited to the same item.
- Customized outfits (including alterations for size, color, embroidery, etc.) are not eligible for return or exchange.
- Any outfit purchased on sale is not eligible for return or exchange.
Please reach out to us directly at firstname.lastname@example.org for any additional concerns/ queries.
Incorrect/Incomplete Shipping Address
Refunds cannot be provided in cases where an incorrect or incomplete shipping address has been provided. If you believe that the delivery address you provided is incorrect, please get in touch with us within 24 hours of placing your order. You can request an address correction by contacting us with your order number.
Send the item by courier to us at:
DIPTI AMISHA, Shop No. 1/A, Ground Floor, Prasad Chambers, Opera House, Mumbai, Maharashtra
We can process your alteration or exchange request as soon as we receive the outfit/ item.